Easy Read
Open policies PDFEasy Read Policies
Clear, accessible information about Your Journey Compass and your rights when receiving support.
Registered NDIS provider · Gold Coast and surrounding areas
Psychosocial disability support,
guided by you.
Your Journey Compass supports NDIS participants with recovery coaching, support coordination, daily living assistance and community participation across the Gold Coast.
Psychosocial specialistsTrauma-informedRecovery-oriented
Support that starts with listening.No two recovery journeys are the same.
Your Journey Compass is a registered NDIS provider.
Understand NDIS support →Provider number 4050149758 · Supporting plan-managed, self-managed and eligible agency-managed participants, depending on the service.
Psychosocial disability support
Support for the impact—not just the diagnosis.
Psychosocial disability can affect motivation, thinking, emotional regulation, communication, relationships, self-care and participation in everyday life.
These impacts can fluctuate. A person may manage well in one area while needing significant support in another. We respond to the whole person, their environment and what matters to them.
Learn about our approach →NDIS services on the Gold Coast
Practical support for real life.
Explore each service in detail, including how it can respond to the functional impacts of psychosocial disability and neurodivergence.
01
Psychosocial Recovery Coaching
Practical, recovery-oriented support that connects the people, services and strategies around your NDIS goals.
Discover this service →02Support Coordination
Clear, collaborative help to understand your plan, organise supports and strengthen your capacity to make decisions.
Discover this service →03NDIS Support Workers
Person-centred support at home and in the community, with worker matching based on your needs, goals and interests.
Discover this service →04Daily Living Support
Consistent, respectful support to make everyday tasks more achievable and build independence over time.
Discover this service →05Community & Social Participation
Individualised support to reconnect with interests, relationships and community at a comfortable pace.
Discover this service →06Groups & Capacity Building
Small, welcoming groups that use creativity, shared interests and practical learning to build skills and connection.
Discover this service →How we work
With you,
not around you.
Good support is collaborative, flexible and clear. We listen to lived experience and build on strengths without minimising the barriers you face.
- 1Start with a conversation
Tell us what is working, what feels difficult and what matters most.
- 2Build the right support
We match services and people around your goals and preferences.
- 3Review and adapt
We recognise progress and respond when needs or circumstances change.
Our service area
NDIS support across the Gold Coast and surrounding areas.
Based in Ashmore, Your Journey Compass supports participants across Southport, Benowa and the wider Gold Coast, with services available in Beenleigh and Tweed Heads depending on capacity and travel requirements.
Ask about support in your area →Accessible information
Information and forms you can download.
We want it to be easy to understand your rights, share feedback and see how we maintain safe, accountable supports.
Feedback & complaints
Download form PDFFeedback and Complaints Form
We welcome feedback, complaints and compliments. You have the right to raise a concern, and we will listen, respond respectfully and handle your information as confidentially as possible. The form also explains how to make an anonymous complaint.
Safety & compliance
Download policy PDFIncident Management Policy
Our incident management system supports compliance with the NDIS Practice Standards and reportable incident requirements. The policy explains how incidents are identified, reported, recorded, investigated and reviewed, with participant safety, support, confidentiality and continuous improvement at the centre.
Let’s talk
Your next small step can make a big difference.
Tell us what support you are looking for. Our team will listen, answer your questions and help you understand the next step.